Latest Articles


Customer Relationship Management Trends to Watch for in 2020

Last updated: 01/01/2020

Back to All Stories Customer experience expectations are on an upward trajectory, and the stakes are high for companies. In 2019,  84% of customers  said the experience a...

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Sales Investment Strategy: The Constant Balancing Act for CSOs

Last updated: 01/01/2020

Along a favorite hiking trail, I’m always fascinated by an ever-changing assortment of rock art. No, not rock music, but rock balancing. Hikers with a keen eye for balance and...

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5 Ways to Cut Through the Noise With Buyer Enablement

Last updated: 01/01/2020

So, you think selling is tough, do you? Well, I’ve got news for you. Buying is even tougher. The question is, what are you doing to help? Probably not a lot. And why should...

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5 Mistakes Managers Should Avoid

Last updated: 01/01/2020

Congratulations! You have been promoted and are now a manager for the first time. The learning curve on how to manage people can be steep. However, with an open mind, open...

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Using robotic process automation to manage revenue cycles

Last updated: 01/01/2020

Speeding up and simplifying the communication between provider and payer means a lot more than just getting reimbursed. It can help healthcare organizations be more transparent...

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Beyond Screen Time: Better Questions for Children and Technology in 2020 - EdSurge News

Last updated: 12/31/2019

This op-ed is part of a series of reflections on the past decade in education technology. Chip Donohue is the founding director of the Technology in Early Child Center at...

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How to Create Content That Will Sell a Website | Website Designs

Last updated: 12/31/2019

If you’re planning on creating a membership site, then you need to ask yourself how you can create content that will be good enough to sell that site. This might sound extreme...

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Transform your Content Marketing plan for the New Year - Mass News

Last updated: 12/31/2019

As a business owner, you are always looking for ways to improve it or make it grow. You want to take it to the next level. One effective way to do this is by changing your...

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Easy Ways to Use Social Media to Market Your Small Business

Last updated: 12/31/2019

Want to use social media to market your small business, but struggling to gain traction? Wondering how to jumpstart your efforts, but not sure where to begin? In fact,...

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Sources of Content for Your Website | Website Designs Content

Last updated: 12/31/2019

Continually writing new and engaging content for your website or blog should be the aim of every single business owner and content marketing expert, this form of content...

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